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Return Policy

14-day money back guarantee: If you are not satisfied with a purchase, you may return the items in resalable condition within 14 days from date of purchase for a full refund of the purchase price, minus shipping.

To use returns service:

1.) Mark the reason for return on your invoice and include in return package

2.) Package items in original box and remove old labels or pack in a new sturdy box

3.) contact us at order@thehanli.com to arrange pickup of your return. A shipping charge of HK$50 for orders from HK and Macau or US$20  will be deducted from your refund.